When Facebook Messenger Is not Sending Messages : This article covers several fixes for when Facebook Messenger can’t send messages properly on both the Facebook website and the official Facebook Messenger app. These solutions can be used when a message is stuck on sending, when Facebook Messenger appears offline, and when a DM has been sent but doesn’t seem to have been delivered properly.
Why is FB Messenger not sending messages?
Facebook Messenger not sending messages properly can be the result of several factors.
- Facebook Messenger service is experiencing problems or is offline
- Restrictions placed on an account by a contact or Facebook Support
- internet connectivity issues
- An outdated Facebook Messenger app or operating system
How to fix Facebook Messenger not sending messages
- Check if Facebook Messenger is down. It is possible that the entire Facebook service, or aspects related to Facebook Messenger, may be offline or experiencing errors.
- Make sure you are using the official Messenger app. No other messaging app or main Facebook app can behave like the real Messenger app.
- Check your Internet connection. The easiest way to do this is to open a website other than Facebook in a web browser or check an app, such as Twitter, that requires an Internet connection.
- Switch to cellular connection. There may be a connection problem with your Wi-Fi internet, so turn it off and try sending Facebook messages on your 4G or 5G network.
- Switch on Wi-Fi Internet connection. Your cellular network provider may be down or congested. Turn off your mobile connectivity on your iPhone or Android smartphone and try using Facebook Messenger again to send messages.
- Turn Airplane Mode on and off again. Turn on Airplane Mode, depending on your platform: Android [Activate Airplane Mode on your Android smartphone or tablet], iPhone or iPad [Activate Airplane Mode on iPhone or iPad], or Windows [Activate Airplane Mode on Windows Do], wait two minutes, and then deactivate the mode. This will reset your internet and cellular connection and is known to fix Facebook Messenger sending errors.
- Turn off your VPN. VPNs can sometimes interfere with the internet connectivity of certain apps.
- Quit and reopen Facebook Messenger. Close the Facebook Messenger app completely, don’t minimize it. The process to completely close an app depends on the platform you are using: iPhone [Close app on iPhone] or Android [Close app on Android].
- Restart your device. A quick restart can fix many app and system problems. Note that the restart process is different depending on the device you are using: iPhone [Restart an iPhone]. Android [Restart Android device], Windows [Restart Windows], or Mac [Restart Mac].
- Update Facebook Messenger app. To make sure you have the latest version, check for app updates on your Android device, iPhone or iPad, Mac or Windows PC.
- Update your web browser. If you’re trying to send a message to a friend through the Facebook website and the message isn’t sending, check to see if your browser needs an update via its Settings or About menu .
- If you’re using the web browser app on a smartphone or tablet, you can check for app updates through your device’s App Store.
- Update your operating system. Updating your operating system depends on your platform or device: macOS [update macOS], Windows [update Windows], iPhone [update iOS], or Android [update Android].
- Check if you are not friends on Facebook. Most people limit Facebook messages to friends only. If you suddenly can’t connect with someone through Facebook Messenger, they may have unfriended you.
- Check if you are blocked on Facebook. If you can’t message someone on Facebook because their name doesn’t show up when you search for a contact, they may have blocked you.
- Check if you have been blocked on Facebook Messenger. If you can interact with someone on Facebook but can’t message them, they may have restricted your ability to message them while keeping you unblocked on the rest of the social network.
- Clean up your Facebook profile and behavior. If you message too many accounts, send abusive messages, or own a suspicious account, Facebook may temporarily restrict Messenger privileges. To regain access, make sure your account uses your real name and photo, resist posting controversial topics on Facebook, avoid getting into arguments, and wait one to two weeks for restrictions to be lifted. Do it.
- Disable low data mode. Low Data Mode may prevent Facebook Messenger from connecting to Facebook’s servers.
- Activate Background App Refresh. On iPhone, choose Settings > Messenger and enable Background App Refresh. Android smartphones and tablets have different background app settings.
- Reinstall Facebook Messenger. Uninstall the Facebook Messenger app on your iPhone or Android device, and then reinstall it. This process can sometimes get rid of an error message or a bug in sending a message.
- Clear cached data on Facebook. Clearing Facebook’s cached data may improve certain functionality on the Facebook Platform and its services, including Facebook Messenger.
- Reset network settings. Resetting your device’s network settings can fix many Internet connection problems on many apps.
FAQ When Facebook Messenger Is not Sending Messages
How do I fix when my Facebook Messenger is hacked?
If someone gains access to your Messenger, the first thing you should do is try to change the password if the hacker hasn’t already done so. If you can’t do that, you should visit Facebook’s hacking help page to get it resolved. Once you have control of your account back, turn on two-factor authorization to help prevent problems from occurring in the future.
How do I fix Facebook Messenger notifications?
If you’re not receiving notifications for new messages in Messenger, you should first check your device’s settings to make sure that notifications are turned on. You should also check the app setting by going to: Menu > Settings/Gear> Profile Settings > Notification Settings. If notifications appear everywhere, check for updates and restart your device.